Welcome Employers!

This Web page is designed to meet your needs by providing commonly requested information. If there is something else we can help you with, please feel free to contact us.

COBRA Services Rebranded as PacificSource Administrators

Effective October 1, 2011, Manley's COBRA services are rebranded under the PacificSource Administrators name. For more information, please read our Employer Bulletin announcement. In addition to the name change, we've upgrading to a COBRA system that will provide web-based services for our COBRA clients and participants. You'll receive the same great customer service you've come to expect from Manley Services. The new system will provide us with time-saving efficiencies, allowing us to focus on taking care of our customers. Please visit tpa.PacificSource.com/Services/cobra.htm for more information.

Benny Card Change: Documentation Request Letters

Beginning in June 2011, Manley Services will introduce a change in the frequency and wording of letters requesting documentation for Benny™ MasterCard® transactions that are not automatically adjudicated. FSA and HRA participants who currently have outstanding Benny™ transactions will receive one or more notices, based on their account status. Please read more in our May 23 Employer Bulletin.

New IRS Rule: Tax Treatment of Healthcare Benefits for Children Under Age 27

In response to the recently enacted federal healthcare legislation, the IRS recently issued Notice 2010-38 regarding the tax treatment of employer-provided health benefits for young adults under age 27. We encourage you to read our June 7 Employer Bulletin for more information. If you did not receive this notice, please contact us to update your e-mail address.

Most OTC Medicines Now Require Prescription for Reimbursement

As of January 2011, most over-the-counter (OTC) medicines are no longer eligible for a spending account without a prescription from a medical provider. Please see our FAQ and member flier for more information.

Considering adding an FSA or HRA to your company’s benefits package?

We're committed to excellent customer service, employee education, and fast reimbursement. For a small additional charge, you can provide your FSA or HRA enrollees with the Benny™ Card, a special MasterCard® that draws on the value of the FSA election amount. Please read our Benny flier, or visit www.MyBenny.com.

Electronic Enrollment for Groups

To expedite both new group set-up and renewals, we now use an electronic eligibility process. This time-saving process is a secure and easy to learn. For more details, as well as step-by-step instructions, please see our Electronic Enrollment flier.

Are You Happy with Your Health Plan?

Our parent company, PacificSource Health Plans, is an Oregon-based, not-for-profit insurer that offers group insurance to Oregon businesses and certain other organizations with two or more full-time employees. For more information, talk to your agent or broker, or visit PacificSource.com.

If you're considering a self-funded plan, our sister company, PacificSource Administrators, Inc., provides a broad range of administrative services to employers who opt to self-fund their employee health benefits. For more information, visit them online at tpa.PacificSource.com.