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Welcome Participants!
This Web page is designed to meet your needs by providing commonly requested information. If there is something else we can help you with, please feel free to contact us. Our Offices Have Moved To better serve our customers and streamline operations, we have moved our offices from our current location in Coburg, Oregon to Springfield, Oregon. As of August 1, our Customer Services Representatives will be available to assist walk-in clients in the PacificSource Health Plans headquarters building at 110 International Way in Springfield. View map. The move will not affect phone or fax numbers. PO Box addresses will also remain the same. New Process for Benny Documentation Notices We are changing the timing, frequency, and look of letters requesting documentation to support your Benny™ MasterCard® transactions. Read more. Most OTC Medicines Now Require Prescription for Reimbursement As of January 2011, most over-the-counter (OTC) medicines are no longer eligible for spending account reimbursement without a prescription from a medical provider. Items such as cough medicines, pain relievers, allergy medicines, acid controllers, and diaper rash ointment will no longer be reimbursed unless there is a doctor's prescription or Letter of Medical Necessity submitted along with the reimbursement request. Please see our FAQ and member flier for more information. Costco Pharmacy and Vision Centers Now Accept Benny™ We are pleased to announce that Costco Pharmacy and Vision Center cash registers will now accept the Benny™ Prepaid Benefits Cardfor approved expenses. (Please note: regular registers do not accept the Card.) New IRS Rule: Tax Treatment of Healthcare Benefits for Children Under Age 27 The IRS has issued Notice 2010-38 in response to the recently enacted Patient Protection and Affordable Care Act (PPACA) and Health Care and Education Reconciliation Act of 2010 (HCERA). On June 7, we issued a notice to emplolyers giving guidance regarding the tax treatment of employer provided health benefits for young adults under age 27. Please read the Bulletin for more information. Get Reimbursements Faster with Online Claims Submission If you have the ability to scan your receipts, you can now submit requests for reimbursement from your FSA or HRA through MyFlex, our secure Web portal. As you may know, MyFlex allows you to access your claims history, status, and other information; update your personal information; view and print detailed reports; and more—24 hours a day, 7 days a week. If you're not already using MyFlex, contact us today for a temporary password to get started. By submitting your claims electronically using the simple online form, you'll be able to see the claims in the system instantly and have confirmation that it was received. Claims we receive this way can also be processed more quickly because it eliminates the step of manual data entry by our staff. To walk you through the new process, we've developed step-by-step Online Claims Submission Instructions, which may be accessed from the Document Library within MyFlex. To access the Manley MyFlex login page, click on the MyFlex link on the left side of your screen or paste this URL into your browser window: https://hrbenefitsdirect.com/Manley/signIn.aspx. Need Health Insurance? If you are between jobs and looking for an alternative to COBRA continuation coverage, an individual health insurance policy may be the answer. Our parent company, PacificSource Health Plans, offers comprehensive health plans to individuals and their dependent family members. For more information visit the Explore Our Plans page at PacificSource.com.
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